Difference between revisions of "Session"

From RouteXL
Jump to: navigation, search
m
Line 1: Line 1:
If you have an [[Upgrades|upgraded account]], either via PayPal or via a business subscription, and the route planner does not allow you to add more addresses, you may need to reset your session. To do so, you'll need to end your current session and create a new one.
+
If you have an [[Upgrades|upgraded]] your account, but the route planner does not allow you to add more addresses, you may need to reset your session.
  
Follow these steps:
+
To do so, you'll need to end your current session and create a new one. Follow these steps:
  
 
1. Log out of the website
 
1. Log out of the website

Revision as of 16:58, 29 January 2018

If you have an upgraded your account, but the route planner does not allow you to add more addresses, you may need to reset your session.

To do so, you'll need to end your current session and create a new one. Follow these steps:

1. Log out of the website

2. Close the browser completely (all tabs and windows)

3. Wait 10 seconds

4. Open the browser and log in again

5. Wait 10 seconds

6. Press the "Reset" button

7. Wait 10 seconds

8. Your session is now reset