Difference between revisions of "Session"
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| − | If you have an [[Upgrades|upgraded | + | If you have an [[Upgrades|upgraded]] your account, but the route planner does not allow you to add more addresses, you may need to reset your session. |
| − | Follow these steps: | + | To do so, you'll need to end your current session and create a new one. Follow these steps: |
1. Log out of the website | 1. Log out of the website | ||
Revision as of 17:58, 29 January 2018
If you have an upgraded your account, but the route planner does not allow you to add more addresses, you may need to reset your session.
To do so, you'll need to end your current session and create a new one. Follow these steps:
1. Log out of the website
2. Close the browser completely (all tabs and windows)
3. Wait 10 seconds
4. Open the browser and log in again
5. Wait 10 seconds
6. Press the "Reset" button
7. Wait 10 seconds
8. Your session is now reset
