Difference between revisions of "Session"
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| − | If you have an upgraded account, either via PayPal or via a business subscription, and the route planner does not allow you to add more addresses, you may need to reset your session. To do so, you'll need to end your current session and create a new one. | + | If you have an [[Upgrades|upgraded account]], either via PayPal or via a business subscription, and the route planner does not allow you to add more addresses, you may need to reset your session. To do so, you'll need to end your current session and create a new one. |
Follow these steps: | Follow these steps: | ||
Revision as of 20:00, 25 September 2017
If you have an upgraded account, either via PayPal or via a business subscription, and the route planner does not allow you to add more addresses, you may need to reset your session. To do so, you'll need to end your current session and create a new one.
Follow these steps:
1. Log out of the website
2. Close the browser completely (all tabs and windows)
3. Wait 10 seconds
4. Open the browser and log in again
5. Wait 10 seconds
6. Press the "Reset" button
7. Wait 10 seconds
8. Your session is now reset
