Changes

* When the subscription ends, your account will go back to the free level again. You'll be able to load and use the routes you made when you were premium and you can create new routes up to 20 stops(10 locations via API).

When you upgrade via PayPal you will not receive an invoice, as the payment is made on beforehand, but you will receive a receipt via email. The receipt is based on the details of your PayPal account, will be sent to the email address of your PayPal account and has VAT based on the country of your PayPal account. If you need to have the receipt addressed differently, make sure to [https://www.paypal.com/myaccount/settingsprofile/ edit your PayPal settings] before you make the payment. Once the receipt is sent, it can not be changed.

It may happen that you have upgraded your account was upgraded, but the route planner does not allow you to add more addresses to the map. If this happensIt may take up to 15 minutes for your upgrade to be fully processed and your account status to be updated. When that period has passed and you're still not able to add more addresses on the website, your follow [[session|these steps]] may need to be resetyour session.

In case of persisting problems, you it's often PayPal delaying their instant payment notifications to our system. You may also want to check the [https://www.paypal-status.com/history/production status page] at PayPal.

Your You can use a credit card and or a bank account can be used for your subscription. PayPal subscriptionallows you to link a card or a bank, or both. If you need to change your payment method, e.g. add a new credit card or change your bank account, [https://www.paypal.com/myaccount/money/ manage your wallet] at PayPal.

The single ''day '' or single ''month '' upgrades stop automatically after the period ends, e.g. the "RouteXL 100 - Day" and "RouteXL 100 - Month" upgrades. These will not be repeated and there will be no automatic payment.

The ''recurring '' subscriptions via PayPal, e.g. "RouteXL 100 - Recurring", will be repeated monthly with automatic payments. You They can cancel a recurring subscription be cancelled every month, on [https://www.routexl.com/blog/subscriptions/ your subscriptions] page on our website , or on the [https://www.paypal.com/webscr?cmd=_manage-paylist preapproved myaccount/autopay/ automatic payments] page at PayPal.

Note: if your account has a ''business subscription on invoice, '' these pages will not work for you. === Move to other level === As your business grows you may need to move to another level, e.g. from 100 to 200 addresses. Unfortunately our system does not let you stack subscriptions. You'll need to [https://www.routexl.com/blog/subscriptions/ unsubscribe] and wait for the current period to end before you can resubscribe. Alternatively, [https://www.routexl.com/blog/contact/ contact support] to cancel your current subscription for you right away, but you'll loose the remainder of the current period. If you're in a hurry, you can also register a second account and upgrade that, but you'll have double costs. If you have some time and need more flexibility as a business, another option is move to a business subscription (see below).

* If you live in Belgium you may wish to use Bancontact for your payment. You Single day and single month upgrades can not add Bancontact as a be paid with debit or credit card in via PayPal without the need for a PayPal, but you can [https://wwwaccount.paypal-opladen.be/ add money] Recurring upgrades requires a PayPal account to store your PayPal accountpayment method details.

* '''RouteXL 100 - Business users within the EU can request a business subscription on invoice. The costs are ''': Priced at €40 EUR ex (excluding VAT ) per month for , this plan supports up to 100 addresses per route.* '''RouteXL 200 - Business''': For those requiring more extensive routing, or this plan is available at €75 EUR ex (excluding VAT ) per month for , accommodating up to 200 addresses per route.

Benefits === Advantages of the business subscription:– full business details and VAT on invoice– payment by bank transfer, no credit card required– more stable, e.g. no PayPal IPN queueing– more flexible, e.g. 6 or 12 month on one invoice– priority at support issuesBusiness Subscription ===

The application requires * Invoices feature your full business details and can be VAT, ensuring compliance and clarity for financial processing.* Payments are made using via bank transfer, eliminating the need for a credit card and the hassles associated with PayPal, such as card expirations and [https://wwwsupport.routexl.com/blogt/businesspaid-via-paypal-but-no-upgrade-do-not-pay-subscriptionagain/ request form276 queueing issues]. * The business details will be checked before acceptancesubscription model is designed for stability and flexibility, offering options for 6 or 12-month invoicing. This process requires a human hand * Subscribers receive priority support, ensuring any issues are promptly and may take several working daysefficiently resolved.

=== Cancellation How to Apply ===

Subscriptions can be cancelled on a monthly basis. To cancel apply for a business subscription on invoice, send an email via we require your company's details to ensure a smooth setup process. Applications can be submitted through our [https://www.routexl.com/blog/contactbusiness-subscription/ contact request form]. Please note that this process involves verification of your business details by our team, which may take several working days. Your subscription will be activated following the approval of your application.

=== RouteXL 500 Subscription Cancellation ===

The beta testing of the next level at 500 addresses per route Our business subscriptions are designed with flexibility in mind. Cancellations can be made monthly, except in cases where a longer term has startedbeen prepaid. It's only available as a Should you need to cancel your business subscription at €200 EUR ex VAT per month and can only be used on , simply contact us via our [[testinghttps://www.routexl.com/blog/contact/ contact form]] system. While it has passed the private alpha phase, we still consider it experimental and we advise against usage in a high-profile environmentwill assist you with the process.