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Upgrades

3,521 bytes added, 5 March
Added the 15 min period
RouteXL is free to use for all routes up to 20 stops, under a [[Fair Use Policy]]. If you plan multiple routes a day, but never have more than 20 addresses to enter, there is no payment required. The free version is fully functional, you can use all goodies. Registration is not required. You can use the route planner without an account. You do need an account to change some [[Options]]. The [[API]] requires registration and is free for routes up to 10 stops.
The premium service allows you to add more stops to an itinerary. There are upgrades for routes up to 100 stops or more, for the time period of one day (24 hours), one month or recurring. Also, the premium service has higher quality maps and [[geocoding]], using Google's premium services.
We have two payment You can access the premium service via these methods:
* Upgrade your account* Buy an access codevia PayPal
* Business subscription
The first two methods are method is automated and instantly available. The latter is processed manually and may take several business days.
 == Upgrade your account via PayPal ==
Upgrading an account via PayPal is the most easy way to go premium. When you have a premium subscription, all you need to do is log in and the maximum number of stops per route is instantly increased. PayPal payments are easy, fast and secure.
* If you register a new account, you can choose a subscription at the same time. If you already have an account, you can add a subscription when you need it.
* When the subscription ends, your account will go back to the free level again. You'll be able to load and use the routes you made when you were premium and you can create new routes up to 20 stops(10 locations via API).
* Accounts are personal, but you may be able to use it on several computers or locations. They are not locked to an IP address.
* Each account can only find one route at a time. To upgrade your account go to: [https://www.routexl.com/blog/subscriptions/ subscriptions] === Receipt ===
To When you upgrade via PayPal you will not receive an invoice, as the payment is made on beforehand, but you will receive a receipt via email. The receipt is based on the details of your PayPal account, will be sent to the email address of your PayPal account and has VAT based on the country of your PayPal account go . If you need to have the receipt addressed differently, make sure to: [https://www.routexlpaypal.nlcom/blogmyaccount/subscriptionsprofile/ subscriptionsedit your PayPal settings]before you make the payment. Once the receipt is sent, it can not be changed.
=== Upgrade not available ===
It may happpen happen that you have upgraded your account was upgraded, but the route planner does not allow you to add more addresses to the map. If this happens, It may take up to 15 minutes for your upgrade to be fully processed and your session may need account status to be resetupdated. Follow When that period has passed and you're still not able to add more addresses on the website, follow [[session|these steps]] to reset your session. In case of persisting problems, it's often PayPal delaying their instant payment notifications to our system. You may also want to check the [https://www.paypal-status.com/history/production status page] at PayPal. === Change payment method ===
1You can use a credit card or a bank account for your subscription. Log out of the website2PayPal allows you to link a card or a bank, or both. Close the browser completely (all tabs and windows)3If you need to change your payment method, e. Wait 10 seconds4g. Open the browser and log in again5add a new credit card or change your bank account, [https://www. Wait 10 seconds6paypal. Press the "Reset" button7com/myaccount/money/ manage your wallet] at PayPal. Wait 10 seconds8. Your session is now reset
=== Cancel subscription ===
You The single ''day'' or single ''month'' upgrades stop automatically after the period ends, e.g. the "RouteXL 100 - Day" and "RouteXL 100 - Month" upgrades. These will not be repeated and there will be no automatic payment. The ''recurring'' subscriptions via PayPal, e.g. "RouteXL 100 - Recurring", will be repeated monthly with automatic payments. They can cancel your subscription be cancelled every month, on [https://www.routexl.nlcom/blog/subscriptions/ your subscriptions] page on our website] , or at on the [https://www.paypal.com/webscr?cmd=_manage-paylist myaccount/autopay/ automatic payments] page at PayPal].
== Buy an access code ==Note: if your account has a ''business subscription on invoice'' these pages will not work for you.
Access codes are upgrades without the need for an account. You can enter the code and unlock the premium service.=== Move to other level ===
* When a code is enteredAs your business grows you may need to move to another level, it is locked and bound e.g. from 100 to 200 addresses. Unfortunately our system does not let you stack subscriptions. You'll need to your [https://enwww.wikipediaroutexl.orgcom/blog/wikisubscriptions/IP_address IP addressunsubscribe]. You can use and re-enter wait for the code for a current period of 24 hours, but only from that location. If to end before you move to another location, the code will not validatecan resubscribe.
* Payments go via MollieAlternatively, [https://www.routexl.com/blog/contact/ contact support] to cancel your current subscription for you right away, but you'll loose the remainder of the current period. If you're in a hurry, you can also register a Payment Service Provider in The Netherlandssecond account and upgrade that, but you'll have double costs. They offer If you have some EU specific payment methodstime and need more flexibility as a business, as well as PayPalanother option is move to a business subscription (see below).
* Access codes only allow 100 stops per route for a period of 24 hours. If your need more stops or a longer period, you should register an account and upgrade.=== Remarks ===
To buy * Single day and single month upgrades can be paid with debit or credit card via PayPal without the need for a PayPal account. Recurring upgrades requires a PayPal account to store your payment method details.* Our prices are set in EUR. PayPal will set the exchange rate to your local currency. If you need an estimate of our prices in your local currency try Google, see this [https://www.google.com/search?q=5+eur+to+usd EUR to USD example].* You will not be emailed an access code or unlock code. You do not need such an code. We've used codesin the past, select the '''Extra''' button but now you only need to be logged in .* If you have upgraded via PayPal, but the bottom right corner of the routeplanner does not let you add more destinations, reset your [[User interface|route plannersession]].
== Business subscription ==
Business /corporate users within the EU can request a business subscription on invoice. The costs business subscription does not rely on PayPal for payments, but sends invoices that can be paid by bank transfer. There is no functional difference in the route planner e.g. no additional features. === Pricing === Business subscriptions are more expensive than upgrades via PayPal: * "RouteXL 100 - Business": €40 EUR ex VAT per month for (up to 100 addresses per route, or )* "RouteXL 200 - Business": €75 EUR ex VAT per month for (up to 200 addresses per route) For 6 or 12 months upgrade paid in advance we offer a discount of 10 or 20% on the total amount. === Benefits === Benefits of the business subscription are:* full business details and VAT on invoice* payment by bank transfer, no creditcard required* more stable, e.g. no PayPal problems such as expired cards or [https://support.routexl.com/t/paid-via-paypal-but-no-upgrade-do-not-pay-again/276 queueing]* more flexible, e.g. 6 or 12 month on one invoice* priority at support issues === Application === The application requires your business details and can be made using a the [https://www.routexl.com/blog/business-subscription/ request form]. The business details will be checked before acceptance. This process requires a human hand and may take several working days. The upgrade will be activated after acceptance. === Cancellation === Subscriptions can be cancelled on a monthly basis, unless you have chosen for a longer period paid in advance. To cancel a business subscription on invoice, just send an email via our [https://www.routexl.com/blog/contact/ contact form].
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