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Upgrades

5,116 bytes added, 5 March
Added the 15 min period
RouteXL is free to use for all routes up to 20 stops, under a [[Fair Use Policy]]. If you plan multiple routes a day, but never have more than 20 addresses to enter, there is no payment required. The free version is fully functional, you can use all goodies. Registration is not required. You can use the route planner without an account. You do need an account to change some [[Options]]. The [[API]] requires registration and is free for routes up to 10 stops.
Registration is not requiredThe premium service allows you to add more stops to an itinerary. You can use There are upgrades for routes up to 100 stops or more, for the route planner without an accounttime period of one day (24 hours), one month or recurring. You do need an account to change some Also, the premium service has higher quality maps and [[Optionsgeocoding]], using Google's premium services.
== Premium ==You can access the premium service via these methods:
The premium service allows you to add more stops. There are upgrades for routes up to 100 stops and up to 150 stops. You can either upgrade your account using Paypal, or buy one-off access codes which do not require registration either. Both methods are automated and instantly available.* Upgrade via PayPal* Business subscription
=== Upgrade an account ===The first method is automated and instantly available. The latter is processed manually and may take several business days.
Upgrading an account is the most easy way to go premium. When you have a premium subscription, all you need to do is log in and the number of stops per route is increased. The upgrades use PayPal for easy, fast and secure payments.
If you register an account, you can select a subscription. If you already have an account, you can add a subscription when you need it. When the subscription ends, your account will go back to the free level again. You'll be able to load and use the routes you made when you were premium and you can create new routes up to 20 stops.== Upgrade via PayPal ==
To upgrade your Upgrading an account via PayPal is the most easy way to go premium. When you have a premium subscription, all you need to: [https://wwwdo is log in and the maximum number of stops per route is instantly increased.routexlPayPal payments are easy, fast and secure.nl/blog/subscriptions/ subscriptions]
=== Get * If you register a new account, you can choose a subscription at the same time. If you already have an access code ===account, you can add a subscription when you need it.
Access codes are upgrades without * When the need for an subscription ends, your accountwill go back to the free level again. You can enter the code 'll be able to load and unlock use the routes you made when you were premium service. When a code is entered, it is bound and you can create new routes up to your IP address. You can use the code for 24 hours from that location20 stops (10 locations via API).
To buy access codes* Accounts are personal, select the '''Extra''' button in the bottom right corner of the [http://wwwbut you may be able to use it on several computers or locations.routexl.com/ route planner]They are not locked to an IP address.
* Each account can find one route at a time.
== On invoice ==To upgrade your account go to: [https://www.routexl.com/blog/subscriptions/ subscriptions]
Businesses based in Europe can request a subscription or access codes with payment on invoice. This is however a manual process and therefore not instantly available. It may need a couple of days to set up. We may also require the first payment in advance.=== Receipt ===
To pay When you upgrade via PayPal you will not receive an invoice, as the payment is made on beforehand, but you will receive a receipt via email. The receipt is based on the details of your PayPal account, will be sent to the email address of your PayPal account and has VAT based on the country of your PayPal account. If you need to have the receipt addressed differently, make sure to [https://www.paypal.com/myaccount/profile/ edit your PayPal settings] before you make the payment. Once the receipt is sent, it can not be changed. === Upgrade not available === It may happen that you have upgraded your account, but the route planner does not allow you to add more addresses to the map. It may take up to 15 minutes for your upgrade to be fully processed and your account status to be updated. When that period has passed and you're still not able to add more addresses on the website, follow [[session|these steps]] to reset your session. In case of persisting problems, it's often PayPal delaying their instant payment notifications to our system. You may also want to check the [https://www.paypal-status.com/history/production status page] at PayPal. === Change payment method === You can use a credit card or a bank account for your subscription. PayPal allows you to link a card or a bank, or both. If you need to change your payment method, e.g. add a new credit card or change your bank account, [https://www.paypal.com/myaccount/money/ manage your wallet] at PayPal. === Cancel subscription === The single ''day'' or single ''month'' upgrades stop automatically after the period ends, e.g. the "RouteXL 100 - Day" and "RouteXL 100 - Month" upgrades. These will not be repeated and there will be no automatic payment. The ''recurring'' subscriptions via PayPal, e.g. "RouteXL 100 - Recurring", will be repeated monthly with automatic payments. They can be cancelled every month, on [https://www.routexl.com/blog/subscriptions/ your subscriptions] page on our website, or on the [https://www.paypal.com/myaccount/autopay/ automatic payments] page at PayPal. Note: if your account has a ''business subscription on invoice'' these pages will not work for you. === Move to other level === As your business grows you may need to move to another level, e.g. from 100 to 200 addresses. Unfortunately our system does not let you stack subscriptions. You'll need to [https: //www.routexl.com/blog/subscriptions/ unsubscribe] and wait for the current period to end before you can resubscribe. Alternatively, [https://www.routexl.nlcom/blog/betalingcontact/ contact support] to cancel your current subscription for you right away, but you'll loose the remainder of the current period. If you're in a hurry, you can also register a second account and upgrade that, but you'll have double costs. If you have some time and need more flexibility as a business, another option is move to a business subscription (see below). === Remarks === * Single day and single month upgrades can be paid with debit or credit card via PayPal without the need for a PayPal account. Recurring upgrades requires a PayPal account to store your payment method details.* Our prices are set in EUR. PayPal will set the exchange rate to your local currency. If you need an estimate of our prices in your local currency try Google, see this [https://www.google.com/search?q=5+eur+to+usd EUR to USD example].* You will not be emailed an access code or unlock code. You do not need such an code. We've used codes in the past, but now you only need to be logged in.* If you have upgraded via PayPal, but the routeplanner does not let you add more destinations, reset your [[session]]. == Business subscription == Business/corporate users can request a business subscription on invoice. The business subscription does not rely on PayPal for payments, but sends invoices that can be paid by bank transfer. There is no functional difference in the route planner e.g. no additional features. === Pricing === Business subscriptions are more expensive than upgrades via PayPal: * "RouteXL 100 -opBusiness": €40 EUR ex VAT per month (up to 100 addresses per route)* "RouteXL 200 -factuurBusiness": €75 EUR ex VAT per month (up to 200 addresses per route) For 6 or 12 months upgrade paid in advance we offer a discount of 10 or 20% on the total amount. === Benefits === Benefits of the business subscription are:* full business details and VAT on invoice* payment by bank transfer, no creditcard required* more stable, e.g. no PayPal problems such as expired cards or [https://?langsupport.routexl.com/t/paid-via-paypal-but-no-upgrade-do-not-pay-again/276 queueing]* more flexible, e.g. 6 or 12 month on one invoice* priority at support issues === Application === The application requires your business details and can be made using the [https://www.routexl.com/blog/business-subscription/ request form]. The business details will be checked before acceptance. This process requires a human hand and may take several working days. The upgrade will be activated after acceptance. === Cancellation ===en Subscriptions can be cancelled on a monthly basis, unless you have chosen for a longer period paid in advance. To cancel a business subscription on invoice, just send an email via our [https://www.routexl.com/blog/contact/ contact form].

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