679
edits
Changes
m
You can cancel your subscription [https://www.routexl.nl/blog/subscriptions/ on our website] The single day or at [https://wwwsingle month upgrades stop automatically after the period ends, e.paypalg.com/webscr?cmd=_managethe "RouteXL 100 - Day" and "RouteXL 100 -paylist PayPal]Month" upgrades. These will not be repeated and there will be no automatic payment.
Access codes are upgrades without the need Note: if your account has a business subscription on invoice, these pages will not work for an account. You can enter the code and unlock the premium serviceyou.
* When a code is entered, it is locked and bound === Move to your [https://en.wikipedia.org/wiki/IP_address IP address]. You can use and re-enter the code for a period of 24 hours, but only from that location. If you move to another location, the code will not validate.other level ===
* Payments go via MollieAs your business grows you may need to move to another level, e.g. from 100 to 200 addresses. Unfortunately our system does not let you stack subscriptions. You'll need to [https://www.routexl.com/blog/subscriptions/ unsubscribe] and wait for the current period to end before you can resubscribe. Alternatively, [https://www.routexl.com/blog/contact/ contact support] to cancel it for you right away, but you'll loose the remainder of the current period. You can also register a Payment Service Provider in The Netherlandssecond account and upgrade that. They offer some EU specific payment methods, as well as PayPalAnother option is move to a business subscription (see below).
* Access codes only allow 100 stops per route for a period of 24 hours. If your need more stops or a longer period, you should register an account and upgrade.=== Remarks ===
To buy access codes* Single day and single month upgrades can be paid with debit or credit card via PayPal without the need for a PayPal account. Recurring upgrades requires a PayPal account to store your payment method details.* Our prices are set in EUR. PayPal will set the exchange rate to your local currency. If you need an estimate of our prices in your local currency try Google, select see this [https://www.google.com/search?q=5+eur+to+usd EUR to USD example].* If you live in the Netherlands you may wish to use ''iDeal''for your upgrades. You can use iDeal to add money to your PayPal account with these [https://www.paypal.com/nl/smarthelp/article/wat-is-paypal-opwaarderen-faq3772 instructions].* If you live in Belgium you may wish to use ''ExtraBancontact''for your payment. You can not add Bancontact as a credit card in PayPal, but you can [https://www.paypal-opladen.be/ add money] to your PayPal account.* You will not be emailed an access code or unlock code. You do not need such an code. We' button ve used codes in the bottom right corner of past, but now you only need to be logged in.* If you have upgraded via PayPal, but the routeplanner does not let you add more destinations, reset your [[User interface|route plannersession]].
→Remarks
RouteXL is free to use for all routes up to 20 stops, under a [[Fair Use Policy]]. If you plan multiple routes a day, but never have more than 20 addresses to enter, there is no payment required. The free version is fully functional, you can use all goodies. Registration is not required. You can use the route planner without an account. You do need an account to change some [[Options]]. The [[API]] requires registration and is free for routes up to 10 stops.
The premium service allows you to add more stops to an itinerary. There are upgrades for routes up to 100 stops or more, for the time period of one day (24 hours), one month or recurring. Also, the premium service has higher quality maps and [[geocoding]], using Google's premium services.
You can access the premium service via these methods:
* Upgrade your account* Buy an 24h access codevia PayPal
* Business subscription
The first two methods are method is automated and instantly available. The latter is processed manually and may take several business days.
== Upgrade your account via PayPal ==
Upgrading an account via PayPal is the most easy way to go premium. When you have a premium subscription, all you need to do is log in and the maximum number of stops per route is instantly increased. PayPal payments are easy, fast and secure.
* If you register a new account, you can choose a subscription at the same time. If you already have an account, you can add a subscription when you need it.
* When the subscription ends, your account will go back to the free level again. You'll be able to load and use the routes you made when you were premium and you can create new routes up to 20 stops(10 locations via API).
* Accounts are personal, but you may be able to use it on several computers or locations. They are not locked to an IP address.
* Each account can only find one route at a time.
To upgrade your account go to: [https://www.routexl.nlcom/blog/subscriptions/ subscriptions] === Receipt === When you upgrade via PayPal you will not receive an invoice, as the payment is made on beforehand, but you will receive a receipt via email. The receipt is based on the details of your PayPal account, will be sent to the email address of your PayPal account and has VAT based on the country of your PayPal account. If you need to have the receipt addressed differently, make sure to [https://www.paypal.com/myaccount/settings/ edit your PayPal settings] before you make the payment. Once the receipt is sent, it can not be changed.
=== Upgrade not available ===
It may happpen happen that your account was upgraded, but the route planner does not allow you to add more addresses to the map. If this happens, your [[session]] may need to be reset. In case of persisting problems, you may also want to check the [https://www.paypal-status.com/history/production status page] at PayPal. === Change payment method === Your credit card and bank account can be used for your PayPal subscription. If you need to change your payment method, e.g. add a new credit card or change your bank account, [https://www.paypal.com/myaccount/money/ manage your wallet] at PayPal.
=== Cancel subscription ===
The recurring subscriptions via PayPal, e.g. "RouteXL 100 - Recurring", will be repeated monthly with automatic payments. You can cancel a recurring subscription on [https://www.routexl.com/blog/subscriptions/ your subscriptions] page on our website or on the [https://www.paypal.com/webscr?cmd== Buy an access code ==_manage-paylist preapproved payments] page at PayPal.
== Business subscription ==
Business /corporate users within the EU can request a business subscription on invoice. The costs business subscription does not rely on PayPal for payments, but sends invoices that can be paid by bank transfer. There is no functional difference in the route planner e.g. no additional features. === Pricing === Business subscriptions are more expensive than upgrades via PayPal: * "RouteXL 100 - Business": €40 EUR ex VAT per month for (up to 100 addresses per route, or )* "RouteXL 200 - Business": €75 EUR ex VAT per month for (up to 200 addresses per route) For 6 or 12 months upgrade paid in advance we offer a discount of 10 or 20% on the total amount. === Benefits === Benefits of the business subscription are:* full business details and VAT on invoice* payment by bank transfer, no credit card required* more stable, e.g. no PayPal IPN queueing ([https://support.routexl.com/t/paid-via-paypal-but-no-upgrade-do-not-pay-again/276 read this])* more flexible, e.g. 6 or 12 month on one invoice* priority at support issues === Application === The application requires your business details and can be made using a the [https://www.routexl.com/blog/business-subscription/ request form]. The business details will be checked before acceptance. This process requires a human hand and may take several working days. The upgrade will be activated after acceptance. === Cancellation === Subscriptions can be cancelled on a monthly basis, unless you have chosen for a longer period paid in advance. To cancel a business subscription on invoice, just send an email via our [https://www.routexl.com/blog/contact/ contact form]. === RouteXL 500 === Beta testing of the next level 500 addresses per route has started. It's only available as a business subscription at €200 EUR ex VAT per month and can only be used on our [[testing]] system. While it has passed the private alpha phase, we still consider it experimental and we advise against usage in a high-profile environment.
