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Upgrades

2,748 bytes added, 09:18, 26 January 2021
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You can access the premium service via these methods:
* Upgrade your account* Buy an 24h access codevia PayPal
* Business subscription
The first two methods are method is automated and instantly available. The latter is processed manually and may take several business days.
 == Upgrade your account via PayPal ==
Upgrading an account via PayPal is the most easy way to go premium. When you have a premium subscription, all you need to do is log in and the maximum number of stops per route is instantly increased. PayPal payments are easy, fast and secure.
* Accounts are personal, but you may be able to use it on several computers or locations. They are not locked to an IP address.
* Each account can only find one route at a time.
To upgrade your account go to: [https://www.routexl.com/blog/subscriptions/ subscriptions]
 
=== Receipt ===
 
When you upgrade via PayPal you will not receive an invoice, as the payment is made on beforehand, but you will receive a receipt via email. The receipt is based on the details of your PayPal account, will be sent to the email address of your PayPal account and has VAT based on the country of your PayPal account. If you need to have the receipt addressed differently, make sure to [https://www.paypal.com/myaccount/settings/ edit your PayPal settings] before you make the payment. Once the receipt is sent, it can not be changed.
=== Upgrade not available ===
It may happen that your account was upgraded, but the route planner does not allow you to add more addresses to the map. If this happens, your [[session]] may need to be reset.
 
In case of persisting problems, you may also want to check the [https://www.paypal-status.com/history/production status page] at PayPal.
 
=== Change payment method ===
 
Your credit card and bank account can be used for your PayPal subscription. If you need to change your payment method, e.g. add a new credit card or change your bank account, [https://www.paypal.com/myaccount/money/ manage your wallet] at PayPal.
=== Cancel subscription ===
The single day or single month upgrades stop automatically after the period ends, e.g. the "RouteXL 100 - Day" and "RouteXL 100 - Month" upgrades. These will not be repeated and there will be no automatic payment. The recurring subscriptions via PayPal, e.g. "RouteXL 100 - Recurring", will be repeated monthly with automatic payments. You can cancel your PayPal a recurring subscription on [https://www.routexl.com/blog/subscriptions/ your subscriptions] page on our website] or at on the [https://www.paypal.com/webscr?cmd=_manage-paylist preapproved payments] page at PayPal. Note: if your account has a business subscription on invoice, these pages will not work for you. === Remarks ===* Single day and single month upgrades can be paid with credit card via PayPal without the need for a PayPal account. Recurring upgrades requires a PayPal account to store your payment method details.* Our prices are set in EUR. PayPal will set the exchange rate to your local currency. If you need an estimate of our prices in your local currency try Google, see this [https://www.google.com/search?q=5+eur+to+usd EUR to USD example].* If you live in the Netherlands you may wish to use ''iDeal'' for your upgrades. You can use iDeal to add money to your PayPal account with these [https://www.paypal.com/nl/smarthelp/article/wat-is-paypal-opwaarderen-faq3772 instructions].* If you live in Belgium you may wish to use ''Bancontact'' for your payment. You can not add Bancontact as a credit card in PayPal, but you can [https://www.paypal-opladen.be/ add money] to your PayPal account.* If you have upgraded via PayPal, but the routeplanner does not let you add more destinations, reset your [[session]].
Note: if you have bought an access code, or your account has a business == Business subscription on invoice, these pages will not work for you.==
== Buy an access code ==Business/corporate users can request a business subscription on invoice. The business subscription does not rely on PayPal for payments, but sends invoices that can be paid by bank transfer. There is no functional difference in the route planner e.g. no additional features.
Access codes are upgrades without the need for an account. You can enter the code and unlock the premium service.=== Pricing ===
* When a code is entered, it is locked and bound to your [httpsBusiness subscriptions are more expensive than upgrades via PayPal://en.wikipedia.org/wiki/IP_address IP address]. You can use and re-enter the code for a period of 24 hours, but only from that location. If you move to another location, the code will not validate.
* Payments go via Mollie, a Payment Service Provider in The Netherlands. They offer some EU specific payment methods, as well as PayPal."RouteXL 100 - Business": €40 EUR ex VAT per month (up to 100 addresses per route)* "RouteXL 200 - Business": €75 EUR ex VAT per month (up to 200 addresses per route)
* Access codes only allow 100 stops per route for For 6 or 12 months upgrade paid in advance we offer a period discount of 24 hours. If your need more stops 10 or a longer period, you should register an account and upgrade20% on the total amount.
To buy access codes, select the '''Extra''' button in the bottom right corner of the [[User interface|route planner]].=== Benefits ===
== Business Benefits of the business subscription ==are:* full business details and VAT on invoice* payment by bank transfer, no credit card required* more stable, e.g. no PayPal IPN queueing ([https://support.routexl.com/t/paid-via-paypal-but-no-upgrade-do-not-pay-again/276 read this])* more flexible, e.g. 6 or 12 month on one invoice* priority at support issues
Business users within the EU can request a business subscription on invoice. The costs are €40 EUR ex VAT per month for up to 100 addresses per route, or €75 EUR ex VAT per month for up to 200 addresses per route. Subscriptions can be cancelled on a monthly basis.=== Application ===
The application requires your business details and can be made using the [https://www.routexl.com/blog/business-subscription/ request form]. The business details will be checked before acceptance. This process requires a human hand and may take several working days.
=== Cancellation === Subscriptions can be cancelled on a monthly basis, unless you have chosen for a longer period paid in advance. To cancel a business subscription on invoice, just send an email via our [https://www.routexl.com/blog/contact/ contact form]. === RouteXL 500 === Beta testing of the next level 500 addresses per route has started. It's only available as a business subscription at €200 EUR ex VAT per month and can only be used on our [[testing]] system. While it has passed the private alpha phase, we still consider it experimental and we advise against usage in a high-profile environment.

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