Difference between revisions of "Upgrades"

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(Business subscription)
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RouteXL is free to use for all routes up to 20 stops, under a [[Fair Use Policy]]. If you plan multiple routes a day, but never have more than 20 addresses to enter, there is no payment required. The free version is fully functional, you can use all goodies.
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RouteXL is free to use for all routes up to 20 stops, under a [[Fair Use Policy]]. If you plan multiple routes a day, but never have more than 20 addresses to enter, there is no payment required. The free version is fully functional, you can use all goodies. Registration is not required. You can use the route planner without an account. You do need an account to change some [[Options]]. The [[API]] requires registration and is free for routes up to 10 stops.
  
Registration is not required. You can use the route planner without an account. You do need an account to change some [[Options]]. The [[API]] requires registration and is free for routes up to 10 stops.
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The premium service allows you to add more stops to an itinerary. There are upgrades for routes up to 100 stops or more, for the time period of one day (24 hours), one month or recurring. Also, the premium service has higher quality maps and [[geocoding]], using Google's premium services.
  
== Premium ==
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You can access the premium service via these methods:
  
The premium service allows you to add more stops to an itinerary. There are upgrades for routes up to 100 stops and up to 150 stops, for the time period of one day (24 hours), one month or recurring. You can either upgrade your account using Paypal, or buy one-off access codes which do not require registration either. Both methods are automated and instantly available.
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* Upgrade via PayPal
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* Business subscription
  
Check the [https://www.routexl.nl/blog/pricing/?lang=en pricing overview] on the website.
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The first method is automated and instantly available. The latter is processed manually and may take several business days.
  
=== Upgrade an account ===
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== Upgrade via PayPal ==
  
 
Upgrading an account via PayPal is the most easy way to go premium. When you have a premium subscription, all you need to do is log in and the maximum number of stops per route is instantly increased. PayPal payments are easy, fast and secure.
 
Upgrading an account via PayPal is the most easy way to go premium. When you have a premium subscription, all you need to do is log in and the maximum number of stops per route is instantly increased. PayPal payments are easy, fast and secure.
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* Accounts are personal, but you may be able to use it on several computers or locations. They are not locked to an IP address.
 
* Accounts are personal, but you may be able to use it on several computers or locations. They are not locked to an IP address.
  
* Each account can only find one route at a time.
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* Each account can find one route at a time.
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To upgrade your account go to: [https://www.routexl.com/blog/subscriptions/ subscriptions]
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=== Receipt ===
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When you upgrade via PayPal you will not receive an invoice, as the payment is made on beforehand, but you will receive a receipt via email. The receipt is based on the details of your PayPal account, will be sent to the email address of your PayPal account and has VAT based on the country of your PayPal account. If you need to have the receipt addressed differently, make sure to [https://www.paypal.com/myaccount/settings/ edit your PayPal settings] before you make the payment. Once the receipt is sent, it can not be changed.
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=== Upgrade not available ===
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It may happen that your account was upgraded, but the route planner does not allow you to add more addresses to the map. If this happens, your [[session]] may need to be reset.
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In case of persisting problems, you may also want to check the [https://www.paypal-status.com/history/production status page] at PayPal.
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=== Change payment method ===
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Your credit card and bank account can be used for your PayPal subscription. If you need to change your payment method, e.g. add a new credit card or change your bank account, [https://www.paypal.com/myaccount/money/ manage your wallet] at PayPal.
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=== Cancel subscription ===
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The single day or single month upgrades stop automatically after the period ends, e.g. the "RouteXL 100 - Day" and "RouteXL 100 - Month" upgrades. These will not be repeated and there will be no automatic payment.
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The recurring subscriptions via PayPal, e.g. "RouteXL 100 - Recurring", will be repeated monthly with automatic payments. You can cancel a recurring subscription on [https://www.routexl.com/blog/subscriptions/ your subscriptions] page on our website or on the [https://www.paypal.com/webscr?cmd=_manage-paylist preapproved payments] page at PayPal.
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Note: if your account has a business subscription on invoice, these pages will not work for you.
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=== Remarks ===
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* If you live in Belgium you may wish to use Bancontact for your payment. You can not add Bancontact as a credit card in PayPal, but you can [https://www.paypal-opladen.be/ add money] to your PayPal account.
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* Our prices are set in EUR. PayPal will set the exchange rate to your local currency. If you need an estimate of our prices in your local currency try Google, see this [https://www.google.com/search?q=5+eur+to+usd EUR to USD example].
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== Business subscription ==
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Business/corporate users can request a business subscription on invoice. The business subscription does not rely on PayPal for payments, but sends invoices that can be paid by bank transfer. There is no functional difference in the route planner e.g. no additional features.
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=== Pricing ===
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Business subscriptions are more expensive than upgrades via PayPal:
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* "RouteXL 100 - Business": €40 EUR ex VAT per month (up to 100 addresses per route)
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* "RouteXL 200 - Business": €75 EUR ex VAT per month (up to 200 addresses per route)
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For 6 or 12 months upgrade paid in advance we offer a discount of 10 or 20% on the total amount.
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=== Benefits ===
  
To upgrade your account go to: [https://www.routexl.nl/blog/subscriptions/ subscriptions]
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Benefits of the business subscription are:
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* full business details and VAT on invoice
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* payment by bank transfer, no credit card required
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* more stable, e.g. no PayPal IPN queueing ([https://support.routexl.com/t/paid-via-paypal-but-no-upgrade-do-not-pay-again/276 read this])
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* more flexible, e.g. 6 or 12 month on one invoice
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* priority at support issues
  
=== Get an access code ===
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=== Application ===
  
Access codes are upgrades without the need for an account. You can enter the code and unlock the premium service.
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The application requires your business details and can be made using the [https://www.routexl.com/blog/business-subscription/ request form]. The business details will be checked before acceptance. This process requires a human hand and may take several working days.
  
* When a code is entered, it is locked and bound to your [https://en.wikipedia.org/wiki/IP_address IP address]. You can use and re-enter the code for a period of 24 hours, but only from that location. If you move to another location, the code will not validate.
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=== Cancellation ===
  
* Payments go via Mollie, a Payment Service Provider in The Netherlands. They offer some EU specific payment methods, as well as PayPal.
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Subscriptions can be cancelled on a monthly basis. To cancel a business subscription on invoice, send an email via our [https://www.routexl.com/blog/contact/ contact form].
  
* Access codes only allow 100 stops per route for a period of 24 hours. If your need more stops or a longer period, you should register an account and upgrade.
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=== RouteXL 500 ===
  
To buy access codes, select the '''Extra''' button in the bottom right corner of the [[User interface|route planner]].
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Beta testing of the next level 500 addresses per route has started. It's only available as a business subscription at €200 EUR ex VAT per month and can only be used on our [[testing]] system. While it has passed the private alpha phase, we still consider it experimental and we advise against usage in a high-profile environment.

Revision as of 10:13, 15 May 2020

RouteXL is free to use for all routes up to 20 stops, under a Fair Use Policy. If you plan multiple routes a day, but never have more than 20 addresses to enter, there is no payment required. The free version is fully functional, you can use all goodies. Registration is not required. You can use the route planner without an account. You do need an account to change some Options. The API requires registration and is free for routes up to 10 stops.

The premium service allows you to add more stops to an itinerary. There are upgrades for routes up to 100 stops or more, for the time period of one day (24 hours), one month or recurring. Also, the premium service has higher quality maps and geocoding, using Google's premium services.

You can access the premium service via these methods:

  • Upgrade via PayPal
  • Business subscription

The first method is automated and instantly available. The latter is processed manually and may take several business days.


Upgrade via PayPal

Upgrading an account via PayPal is the most easy way to go premium. When you have a premium subscription, all you need to do is log in and the maximum number of stops per route is instantly increased. PayPal payments are easy, fast and secure.

  • If you register a new account, you can choose a subscription at the same time. If you already have an account, you can add a subscription when you need it.
  • When the subscription ends, your account will go back to the free level again. You'll be able to load and use the routes you made when you were premium and you can create new routes up to 20 stops.
  • Accounts are personal, but you may be able to use it on several computers or locations. They are not locked to an IP address.
  • Each account can find one route at a time.

To upgrade your account go to: subscriptions

Receipt

When you upgrade via PayPal you will not receive an invoice, as the payment is made on beforehand, but you will receive a receipt via email. The receipt is based on the details of your PayPal account, will be sent to the email address of your PayPal account and has VAT based on the country of your PayPal account. If you need to have the receipt addressed differently, make sure to edit your PayPal settings before you make the payment. Once the receipt is sent, it can not be changed.

Upgrade not available

It may happen that your account was upgraded, but the route planner does not allow you to add more addresses to the map. If this happens, your session may need to be reset.

In case of persisting problems, you may also want to check the status page at PayPal.

Change payment method

Your credit card and bank account can be used for your PayPal subscription. If you need to change your payment method, e.g. add a new credit card or change your bank account, manage your wallet at PayPal.

Cancel subscription

The single day or single month upgrades stop automatically after the period ends, e.g. the "RouteXL 100 - Day" and "RouteXL 100 - Month" upgrades. These will not be repeated and there will be no automatic payment.

The recurring subscriptions via PayPal, e.g. "RouteXL 100 - Recurring", will be repeated monthly with automatic payments. You can cancel a recurring subscription on your subscriptions page on our website or on the preapproved payments page at PayPal.

Note: if your account has a business subscription on invoice, these pages will not work for you.

Remarks

  • If you live in Belgium you may wish to use Bancontact for your payment. You can not add Bancontact as a credit card in PayPal, but you can add money to your PayPal account.
  • Our prices are set in EUR. PayPal will set the exchange rate to your local currency. If you need an estimate of our prices in your local currency try Google, see this EUR to USD example.

Business subscription

Business/corporate users can request a business subscription on invoice. The business subscription does not rely on PayPal for payments, but sends invoices that can be paid by bank transfer. There is no functional difference in the route planner e.g. no additional features.

Pricing

Business subscriptions are more expensive than upgrades via PayPal:

  • "RouteXL 100 - Business": €40 EUR ex VAT per month (up to 100 addresses per route)
  • "RouteXL 200 - Business": €75 EUR ex VAT per month (up to 200 addresses per route)

For 6 or 12 months upgrade paid in advance we offer a discount of 10 or 20% on the total amount.

Benefits

Benefits of the business subscription are:

  • full business details and VAT on invoice
  • payment by bank transfer, no credit card required
  • more stable, e.g. no PayPal IPN queueing (read this)
  • more flexible, e.g. 6 or 12 month on one invoice
  • priority at support issues

Application

The application requires your business details and can be made using the request form. The business details will be checked before acceptance. This process requires a human hand and may take several working days.

Cancellation

Subscriptions can be cancelled on a monthly basis. To cancel a business subscription on invoice, send an email via our contact form.

RouteXL 500

Beta testing of the next level 500 addresses per route has started. It's only available as a business subscription at €200 EUR ex VAT per month and can only be used on our testing system. While it has passed the private alpha phase, we still consider it experimental and we advise against usage in a high-profile environment.