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→Error messages
Error messages from by the WEBFLEET .connect interface are shown in the RouteXL interface. Here are some common errors and their solution:
This error indicates that your WEBFLEET user is not correctly configured. Go to the WEBFLEET interface and double check if the user has Expert profile and external acces to the .connect interface.
This may occur when you use special characters like &?#! in your WEBFLEET password. Change the password for this user.
This error indicates your TomTom device does not accept an itinerary order. Disable the option when exporting a route to WEBFLEET.
This error is given when you have made too many requests in a short time period. If this happens too often, contact your TomTom Telematics representative to increase the request quota for your WEBFLEET account.
