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There Make sure you are logged in correctly. Your username should be showed above the map. Also, you may still be need to clear old addresses on from the map. Press with the "Reset" button below the map to clear all addresses. If that does not help, your upgrade you may not have been applied need to your account yet. Reset your account's start a new session, follow [[Session|these steps]]
→My addresses are not found or on the wrong place?
=== My addresses are not found or on the wrong place? ===
Addresses are placed located on the map by with the use of third-party ''geocoding'' services, e.g. such as Google Maps, Mapbox or HERE. Free users may hit the free usage limit, which of these services. This limit has been decreased drastically compared to the early days. See More details are in [https://support.routexl.com/t/addresses-not-found/754 this announcement] or read more about . See our documentation for hints and tips on [[geocoding]]
=== Getting too many "address not precise" warnings? ===
=== Upgraded but can't add more addresses? ===
== Routes ==
Route optimization is enabled by default, but may get disabled when you sort addresses manually. Check the setting at ''[[Options]] > Routing > Optimize routes''
=== Why is the route visiting this building twice? ===
The algorithm does not know where the entrance of a building is. If you have multiple stops to visit in the same building, but these are not [[Geocoding|placed]] at the same location, the route may approach these stops from different sides. The solution is to move these stops manually to the entrance of the building before creating the route, or to use one address for all stops in the same building.
=== The route shows straight lines between some stops? ===
When a route is mapped, the totals are added below it. Scroll down [[Savings|below the map]]
=== Why is the route faster/slower than Google Maps/Apple Maps/Waze? ===
Our [[algorithm]] uses OpenStreetMap data to create routes. That's a different map and street data may be older/newer. Also there is no live or forecasted traffic used. To align travel times and make routes slower or faster, use the setting in ''[[Options]] > Parameters > Speed''
=== The export to Google Maps does not work? ===
