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Upgrades

693 bytes added, 09:15, 3 June 2021
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Remarks
* If you register a new account, you can choose a subscription at the same time. If you already have an account, you can add a subscription when you need it.
* When the subscription ends, your account will go back to the free level again. You'll be able to load and use the routes you made when you were premium and you can create new routes up to 20 stops(10 locations via API).
* Accounts are personal, but you may be able to use it on several computers or locations. They are not locked to an IP address.
Note: if your account has a business subscription on invoice, these pages will not work for you.
 
=== Move to other level ===
 
As your business grows you may need to move to another level, e.g. from 100 to 200 addresses. Unfortunately our system does not let you stack subscriptions. You'll need to [https://www.routexl.com/blog/subscriptions/ unsubscribe] and wait for the current period to end before you can resubscribe. Alternatively, [https://www.routexl.com/blog/contact/ contact support] to cancel it for you right away, but you'll loose the remainder of the current period. You can also register a second account and upgrade that. Another option is move to a business subscription (see below).
=== Remarks ===
 * Single day and single month upgrades can be paid with debit or credit card via PayPal without the need for a PayPal account. Recurring upgrades requires a PayPal account to store your payment method details.
* Our prices are set in EUR. PayPal will set the exchange rate to your local currency. If you need an estimate of our prices in your local currency try Google, see this [https://www.google.com/search?q=5+eur+to+usd EUR to USD example].
* If you live in the Netherlands you may wish to use ''iDeal'' for your upgrades. You can use iDeal to add money to your PayPal account with these [https://www.paypal.com/nl/smarthelp/article/wat-is-paypal-opwaarderen-faq3772 instructions].
* If you live in Belgium you may wish to use ''Bancontact'' for your payment. You can not add Bancontact as a credit card in PayPal, but you can [https://www.paypal-opladen.be/ add money] to your PayPal account.
* You will not be emailed an access code or unlock code. You do not need such an access code. We've had access used codes in the past, but now you only need to be logged in.
* If you have upgraded via PayPal, but the routeplanner does not let you add more destinations, reset your [[session]].
=== Application ===
The application requires your business details and can be made using the [https://www.routexl.com/blog/business-subscription/ request form]. The business details will be checked before acceptance. This process requires a human hand and may take several working days. The upgrade will be activated after acceptance.
=== Cancellation ===

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