Changes

Note: if your account has a ''business subscription on invoice'' these pages will not work for you.

Due to the instant availability of our service upon explicit request and the provision of a free plan to test the route planner before purchasing upgrades, we generally do not offer refunds. However, exceptions may be considered under the following circumstances: (1) if you have not used our route planner after payment, as verified by our usage reports, (2) if you have reported problems to us and we had a reasonable opportunity to restore the service or fix any bugs. Any exceptions are at our sole discretion and are limited to a maximum of one upgrade period (one day or one month).