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Geocoding is finding an address on the map. To plan a route, we need the geographical position of each of your destinations. All your addresses therefore need to be translated to coordinates.

[[File:20151124 Wiki - Add all destinations.png|thumb|Addresses are found on the map]]

While it should be obvious that each address corresponds with only one position on the planet, in real life it's not that easy. Addresses may be wrong, wrongly spelled, not complete, or not recognized at all, i.e. when they are new or renamed. That makes geocoding a difficult task, one that other services have specialized in.