RouteXL does not offer support via telephone. Your ideas, questions or problems are welcome on the support forums: [https://support.routexl.com/ support.routexl.com]
==== Frequently asked questions ====
* Is the '''map empty''', all white or grey? Select another map style in ''[[Options]] > Styling > Map style''
* Having problems with '''finding addresses''' on the map? See [https://support.routexl.com/t/addresses-not-found/754 this announcement] or read more about [[geocoding]]
* Getting too many '''address not precise''' warnings? Disable ''[[Options]] > Geocoding > Check address precise''
* Did you upgrade but '''can't you add more''' addresses? Reset your session, follow [[Session|these steps]]
* Is the route '''not optimized'''? Check the setting at ''[[Options]] > Routing > Optimize routes''
* Does the route show '''straight lines''' between some stops? Set ''[[Options]] > Routing > Type > Deliveryvan''
* Does the export to '''Google Maps''' not work? Read [[Google Maps|this page]]
* Can't find the '''total distance''', or milage, or time for your route? Scroll down [[Savings|below the map]]
* Do you wish to '''cancel''' your recurring subscription? Read [[Upgrades|this page]]
* Are you missing the '''invoice''' for your PayPal upgrade? Read [[Upgrades|this page]]
