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→Support
* Is the map empty/white/grey? Do you see no streets at all? Select another map style in ''[[Options]] > Styling > Map style''
* Having problems with addresses on the map? Check [https://support.routexl.com/t/addresses-not-found/754 this announcement] or read more about [[geocoding]]
* Does the route not seem optimized? Check the setting at ''[[Options]] > Routing > Optimize routes''
* Did you upgrade but can't you add more addresses? Reset your session, follow [[Session|these steps]]