WEBFLEET

WEBFLEET is the professional fleet management platform of TomTom Telematics. RouteXL is connected to WEBFLEET, which allows you to import orders from the fleetmanagement platform, optimize order itinerary and send optimized itineraries to connected TomTom PRO devices.

Read more about WEBFLEET at https://www.routexl.nl/blog/routing-for-tomtom-webfleet/

Settings

To connect you'll need to enter your WEBFLEET account credentials in the Options on the WEBFLEET tab.

Hint: If connected, the icon of the Import button in the user interface changes from two rectangles (copy) to one black rectangle (paste).

Import

The WEBFLEET import dialog

Use the WEBFLEET button in the Import dialog to import orders from WEBFLEET. Orders will be imported as destination locations into RouteXL.

The import dialog has some options:

• Select device and date: the TomTom PRO device and day of which orders should be imported.
• Add latest position as departure: the latest GPS position of the device will be added as departure location on the map. This can be used to plan orders from the current position of the driver, e.g. when on the road.
• Keep order ID: required if you need which to keep the order IDs in WEBFLEET.

Warning: WEBFLEET can store more information than RouteXL can handle. Not all order details will be imported with the locations.

Export

Export a route to a WEBFLEET device

An optimized itinerary can be send to a connected TomTom PRO device by using the WEBFLEET button in the Share dialog. Your addresses will be converted into destination orders using the .connect interface.

The export dialog has the following options:

• Select device and date: TomTom satnav and day for which the orders must be created.
• Add departure: make the departure address a seperate order on the device. Only required if one needs to drive to the departure first.
• Replace the current orders: will delete all currect on the device on the specified date. May be useful if orders were imported before.
• Create itinerary order: adds all stops in one single order entry. Not all devices allow this.
• With order text: comments in the route planner will be added to orders.
• Add arrival times: arrival times in the route planner will be added to orders.
• Notify leadtime: triggers the notification in WEBFLEET and sets the time interval.

Hints and tips

• The WEBFLEET user must have the "expert" profile and have external access to interface WEBFLEET.connect. Your administrator user can change these settings in the WEBFLEET application.

• If you grant external access to an existing WEBFLEET user, it may take up to 24 hours to get activated. If you’re in a hurry: you’d better create a new user with these rights.

• There should at least be one vehicle attached to the WEBFLEET user to be able to import or export orders.

Error messages

Error messages from by the WEBFLEET .connect interface are shown in the RouteXL interface. Here are some common errors and their solution:

External request not allowed [ERROR 8014]

This error indicates that your WEBFLEET user is not correctly configured. Go to the WEBFLEET interface and check if the user has the Expert profile and external access to the WEBFLEET.connect interface.

User does not exist [ERROR 1101]

This error indicates that the WEBFLEET username is not correct. Also, it may occur when you use special characters like &?#! in your WEBFLEET password. Change the username and password.

Itinerary orders are not supported for this unit [ERROR 2615]

This error indicates your TomTom device does not accept itinerary orders. An itinerary order is a single order that consists of many route points, e.g. for snow clearing vehicles. If you're not aware of itinerary orders, you probably don't need it. Disable this option when exporting a route to WEBFLEET.

Request quota reached [ERROR 8011]

This error is given when you have made too many requests in a short time period. If this happens too often, contact your TomTom Telematics representative to increase the request quota for your WEBFLEET account.